Privacy Policy
How we collect, use, and protect your personal information
Last updated: January 1, 2026
1. Information We Collect
We collect information you provide directly, including your name, email address, shipping address, and payment information when you make a purchase. We also collect browsing data through cookies and similar technologies to improve your shopping experience.
2. How We Use Your Information
Your information is used to process orders, provide customer support, send order updates, and improve our services. With your consent, we may also send promotional emails about new products and special offers.
3. Data Protection (GDPR)
As a European company, we comply fully with the General Data Protection Regulation (GDPR). You have the right to access, correct, delete, or port your personal data at any time. To exercise these rights, contact our Data Protection Officer at [email protected].
4. Cookies
We use essential cookies to operate our website and optional analytics cookies to understand how visitors interact with our site. You can manage your cookie preferences through your browser settings or our cookie consent banner.
5. Third-Party Sharing
We do not sell your personal information. We share data only with trusted service providers who help us operate our business, including payment processors, shipping carriers, and analytics services. All partners are bound by strict data processing agreements.
6. Data Security
We implement industry-standard security measures including SSL encryption, secure data storage, and regular security audits. Payment information is processed by PCI DSS-compliant payment processors and is never stored on our servers.
7. Data Retention
We retain your personal data for as long as necessary to fulfill orders and comply with legal obligations. You may request deletion of your data at any time, subject to legal retention requirements.
8. Contact
For privacy-related inquiries, contact us at [email protected] or visit our Contact page.